Fish survey report

Fast Internet Service for Helmdon (FiSH) – Demand Survey, February 2013
A survey was carried out in to broadband usage and demand in Helmdon. Leaflets were posted through every door in the main village (i.e. excluding outlying properties) on the weekend of 2 and 3
February 2013 with responses requested by 14 February 2013.
137 responses were received by the deadline. There are approximately 305 properties in the village confines, so this represents a response rate of 45%. Of the 137 respondents 135 currently have internet access and 2 do not.
Respondents were asked to say what they used their internet connection for now and what they would use it for in the future if it was faster (Superfast). Not surprisingly, usage for video calling
(Skype etc.), watching TV/iPlayer online and transferring files would increase the most if Superfast
Broadband was available. Interestingly, 86 respondents (63%) currently use their internet connection for working at home and 26 respondents (19%) say that they actually run a business from home.
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Broadband
Superfast
Figure 1: Current and predicted uses of broadband
88 respondents (64%) use BT as their current internet service provider with the next highest supplier, TalkTalk, being used by 12 respondents (9%). 93 respondents (68%) purchase internet access as part of their telephone package.
66 Respondents (48%) pay £21 – £40 per month for their internet and phone bundle, with 31
respondents (23%) paying £41 – £100. 18 respondents (13%) pay less than £20 per month and 10
respondents (7%) pay more than £100.
When asked how likely it would be that respondents would sign up for Superfast broadband if it were available 118 (86%) said that they would be quite likely (12%) or very likely (74%) to sign up.
This is a very clear indication that the community wants Superfast broadband and would be eager adopters of the service when it is available.
The full survey results are available to download at www.helmdon.com/fish